About

I live in Washington, D.C., with my husband and two cats, a long way from the Pacific Northwest, where I grew up. I've spent my career trying to make government work better for the people who depend on it.

Most recently, I led delivery for a Native-owned tribal health IT consultancy and a civic tech firm doing nonprofit research and strategy work, different clients, same throughline: the work only counts if it ships, gets adopted, and holds up after I leave.

Before that, I spent a decade at 18F and GSA, first shaping how agencies buy digital services, then running delivery on some of the federal government's highest-stakes technology work, including IRS Direct File, the first tax filing system built and run by the IRS.

That instinct goes back further, to the Peace Corps, in Guinea, West Africa, where I first learned to build programs around what communities actually needed rather than what looked good on paper.

Rebecca Refoy with community leaders in Korbé, Guinea, during her Peace Corps service
With community leaders in Korbé, Guinea, during my Peace Corps service.

In Korbé, trust wasn't something I earned in one meeting. It was built by showing up, again and again: learning enough Pular to greet people properly, sitting through meetings that started an hour late because that was how things actually worked, not how I expected them to. I learned to stop assuming I knew what a community needed until I spent real time listening to understand. That's the same discipline I still bring to government and public-interest work now: show up consistently, build trust before proposing solutions, and say plainly when something isn't working instead of quietly moving on.