Work

Most consultancies specialize in one piece of the delivery chain: strategy, design, or engineering. I specialize in the piece that connects them: the delivery management, the vendor relationship, and the internal team capability that determine whether good ideas survive contact with a real government system.

What I offer

Delivery & program management

Embedded or fractional delivery leadership for digital service engagements: risk management, cross-team alignment, milestone accountability, and the daily work of keeping a complex, multi-stakeholder project on track.

Team & capability enablement

Building the internal muscle: standards, hiring, onboarding, and delivery norms, so an organization or team can keep running agile, human-centered practices after an engagement ends, rather than becoming dependent on outside help.

Agile acquisitions & vendor de-risking

Translating between agile delivery practice and government procurement: writing and shaping RFQs, structuring performance-based contracts, and helping agencies buy and manage technology work in a way that supports iterative delivery.

Service design & HCD facilitation

Discovery, stakeholder mapping, and journey work that turns research into a plan leadership can actually act on, applying human-centered design methods (Discover, Decide, Make, Validate) without pretending to be a design specialist.